We’d Love to Hear From You
Whether you have a question about sizing, need style advice, or want to share feedback on your favorite pieces, our team is here to help.
Let’s Connect
At Free Assembly, we believe great style starts with a conversation. We’re building more than a clothing line—we’re creating a community of people who value quality, comfort, and effortless design. Your voice shapes what we make and how we grow.
Our team reads every message that comes through. Whether you’re tracking down the perfect fit, curious about fabric care, or simply want to tell us about your latest outfit win, we’re here to listen and help however we can.
Drop us a line using the form below, and we’ll get back to you within one business day. We’re looking forward to connecting with you.
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible.
Common Questions
All orders ship with tracking information sent directly to your email. If you placed your order through one of our retail partners, you’ll receive tracking details from them. Check your inbox (and spam folder) for shipping confirmation emails, which typically arrive within 24 hours of your order being dispatched.
We want you to love what you order. Most Free Assembly items can be returned within 30 days of purchase in unworn, unwashed condition with original tags attached. Return policies may vary slightly depending on where you made your purchase—check with the retailer for their specific guidelines. If you bought directly through a partner site, their return process will apply.
Our pieces are designed with a relaxed, comfortable fit in mind. If you’re between sizes and prefer a closer fit, we recommend sizing down. If you like a looser, more relaxed silhouette, size up. Each product page includes detailed measurements and fit notes to help you choose. When in doubt, feel free to reach out—we’re happy to offer specific guidance based on the item you’re considering.
Orders are typically processed and shipped quickly, but if you need to make a change, contact us as soon as possible. If we can catch your order before it ships, we’ll do our best to help. Once an item is on its way, you’ll need to wait until it arrives and then initiate a return if needed.
Free Assembly is currently available primarily through select retail partners in the United States. International availability varies by retailer. If you’re shopping from outside the US, check with the specific retailer carrying our line to see if they ship to your location. We’re working on expanding our reach, so stay tuned for updates.